Sessions below are subject to change
| 7:00 - 8:00 am | Breakfast & Expo Hall Open Sponsored by POS Bank |
| 8:00 - 8:45 am | Welcome Remarks/Framing the Conference/Sponsor Recognition in Highland 3 Joe Finizio |
| 8:45 - 9:45 am | What’s Driving Restaurant Technology Requirements in Highland 3 Keynote Speaker, Dave Matthews |
| 9:45 - 10:30 am | ASI's Vision and Strategies in Highland 3 Alex Malison |
| 10:30 - 11:00 am | Coffee Break Sponsored by PayStart/First Data |
| 11:00 - 11:45 am | Software Engineering Update in Highland 3 Brian Ellery |
| 11:45 - 1:00 pm | Lunch in Expo Hall Sponsored by Touch Dynamic |
| 1:00 - 2:30 pm | Duet Status & Product Update in Highland 3 Jay Shavitz |
| 2:30 - 3:15 pm | Duet Beta Sites: Reseller Panel in Highland 3 Jay Shavitz, Reseller Panel |
| 3:15 - 3:30 pm | Coffee Break & Expo Hall Sponsored by Vanguard ID Systems |
| 3:30 - 4:00 pm | Supporting Duet and Duet Help Desk in Highland 3 Aruna Disanayaka, Brad Kosier |
| 4:00 - 5:00 pm | Duet Marketing and Sales Resources in Highland 3 Jerry Pilcher, Joe Finizio |
| 6:00 - 9:00 pm | Awards Cocktail Reception and Dinner in Salon EG Sponsored by Vantiv Integrated Payments |
| 9:00 - 11:00 pm | Late Night at Pointe in Tyme Sponsored by Epson |
| 7:30 - 8:30 am | Breakfast & Expo Hall Open Sponsored by Bluestar |
| 8:30 - 9:30 am | Industry Update and Today’s Threats and Opportunities for Resellers in Highland 3 Keynote Speaker, Bob Goldberg |
| 9:30 - 10:30 am | Top Restaurant Operations and Business Problems Solved by Restaurant Manager in Highland 3 Jay Shavitz, Jerry Pilcher |
| 10:30 - 11:00 am | Coffee Break & Expo Hall Open Sponsored by Invue |
| 11:00 - Noon | Top Restaurant Operations and Business Problems Solved by Restaurant Manager (Continued) in Highland 3 Jay Shavitz, Jerry Pilcher |
| 11:00 - Noon | Best Practices for Technical Support in Courtroom MN Aruna Disanayaka, Brad Kosier, panel |
| Noon - 1:30 pm | Lunch in Expo Hall Sponsored by Poindus |
| 1:30 - 2:30 pm | Marketing Programs for Resellers in Highland 3 Sharon Riggs, Joe Finizio |
| 2:30 - 5:00 pm | Coffee Break & Expo Hall Open |
| 3:30 - 4:30 pm | Technical Shootout (concurrent with Expo Hall) in Courtroom KL Sponsored by Posiflex |
| 6:00 - 10:00 pm | Celebration Party in Salon EG Sponsored by Payment Logistics |
| 10:00 - 12:00 am | Late Night at Pointe in Tyme Sponsored by Vend Lease |
| 7:30 - 9:15 am | Breakfast & Expo Hall Open Sponsored by Vault |
| 8:30 - 9:15 am | Coffee & Sponsor Bingo Winners Announced in the Expo Hall Coffee Sponsored by MS Cash Drawer |
| 9:15 - 10:00 am | How to Sell the Right Product with a Best of Both Worlds Approach in Courtroom MN Jerry Pilcher, Joe Finizio |
| 9:15 - 10:00 am | Hardware Essentials in Courtroom KL Ron Chan - Posiflex |
| 10:00 - 10:45 am | Configuring and Ordering Duet: SaaS and Upfront Pricing in Courtroom MN Jerry Pilcher, Joe Finizio |
| 10:00 - 10:45 am | Labor Management in RMPOS (Server Teams, Tip Reporting, Payroll features, etc.) in Courtroom KL Brad Kosier |
| 10:45 - 11:15 am | How to use integrated payments to build value for the end user while increasing overall dealer revenue in Courtroom MN Dustin Niglio - Payment Logistics |
| 10:45 - 11:15 am | Duet Programming Primer in Courtroom KL Jay Shavitz |
| 11:15 - Noon | Growing Your Reoccurring Revenue w/ Credit Card Residuals in Courtroom MN Panel |
| 11:15 - Noon | Best Practices for Service Plans in Courtroom KL Lisa Wilson |
| Noon - 5:00 pm | Activities Meet on patio outside of Highland 3 Golf Sponsored by CRS Skeet Shooting Sponsored by Datacap Systems Horseback Riding Sponsored by Avero |
Sessions below are subject to change